1. How much is shipping? Shipping rates vary by weight and destination. Please add the desired products to your shopping card, the shipping is automatically calculated when the address is provided.

  2. Can abXL.nl write a personal message on the card? Yes we can! Select the personal message box on the right panel side of the desired prank card. You can also combine this with a Glitter Envelope for a full prank experience.

  3. Can I send multiple cards with personal messages to multiple addresses? Sure! However we do need you to enter these as individual orders. As shipping is calculated by destination. 

  4.  I received my order, but the items are damaged! What should I do? It sometimes happens. You received a defect. Unfortunately we can't prevent them, but we will solve it. Luckily less than 1% of our items are defective, so it rarely happens.If you are one of the unlucky ones please let us know and we will try to make you happy again. Please send us an email at info@abxl.nl, with the order details and we'll get this fixed ASAP.

  5.  Where are you located? We are located in the Netherlands and ship all our products accross Europe. I am afraid we can't offer you a coffee if you're around, as our business is primarly online.